Warranty Information

OUR PLEDGE

We, at Steiner Homes, take great pride in each home we build, and therefore, have adopted the following principles to help ensure full homeowner satisfaction.

Before closing, we will schedule a final walk-through of a home with the new homeowner, explaining important features that will prove beneficial to maintaining the home’s long-term value.

Steiner Homes will willingly accommodate a punch list that is compiled by the homeowner of valid items that may need further modification, and of which can be specified at the following times:

At closing
60 days after closing
1 year after closing for drywall repairs, as needed.

All parts, materials and labor are under a one-year warranty by Steiner Homes, or by the applicable date of respective manufacturers.

As a handy reference, at closing, Steiner Homes will provide the homeowner a list of the HVAC, plumbing, and electrical trade contractors who performed services at the home.

We stand behind our quality workmanship, and any urgent problems related to the construction of a Steiner-built home will be addressed immediately.

Warranty Service Request

If you need home warranty service, please fill out the request form below. Be sure to fill in each field before you submit. For additional issues, click the Additional Room Button. A verification email will be sent to your provided email address. Minor drywall or paint issues (screw-pops, hairline cracks, etc.) will be handled at the 1 year walkthrough, and do not need to be filled out in the request form.

NOTE: If this is an emergency, such as leaking water that will cause additional damage if not immediately addressed, call 219-380-1586 and contact the respective contractor from the list given at your closing.

Name*
First
Email*
Best Contact*
Subdivision*
Address*
Street Address Address Line 2 City State ZIP Code
Closing Date*
MM slash DD slash YYYY
Instructions:
Please be very detailed when explaining the issue you experiencing. The more information we are provided the better it will be to help us provide a faster solution and turn around time.

If you have more than 1 warranty request: please start filling out the form. Our form is smart and will start adding new ROOM and DESCRIPTION fields as you go about filling out your requests. You may leave the last Item # and Description empty if you don't have any more warranty requests.
Item #1 Room*
Item #1 Description*
Item #1 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #2 Room
Item #2 Description
Item #2 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #3 Room
Item #3 Description
Item #3 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #4 Room
Item #4 Description
Item #4 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #5 Room
Item #5 Description
Item #5 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #6 Room
Item #6 Description
Item #6 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #7 Room
Item #7 Description
Item #7 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #8 Room
Item #8 Description
Item #8 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #9 Room
Item #9 Description
Item #9 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #10 Room
Item #10 Description
Item #10 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #11 Room
Item #11 Description
Item #11 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #12 Room
Item #12 Description
Item #12 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #13 Room
Item #13 Description
Item #13 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #14 Room
Item #14 Description
Item #14 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #15 Room
Item #15 Description
Item #15 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #16 Room
Item #16 Description
Item #16 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #17 Room
Item #17 Description
Item #17 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #18 Room
Item #18 Description
Item #18 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #19 Room
Item #19 Description
Item #19 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
Item #20 Room
Item #20 Description
Item #20 Photo(s) for Reference if Available
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Max. file size: 5 MB, Max. files: 3.
It seems as though there are a lot of items you need correcting. Please send what you have entered so far and call us immediately to thoroughly discuss these items plus any additional items you have left.

Thank you!

The Steiner Team
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